Welcome to SuperBingo ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read it carefully.
1. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, date of birth, postal address, and payment information provided during registration or transactions.
- Usage Data: Information about how you access and use the platform, including IP address, browser type, pages visited, and time spent.
- Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyse usage patterns.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Process transactions and send related information including purchase confirmations and invoices.
- Send promotional communications (with your consent) such as newsletters, offers, and game updates.
- Monitor and analyse usage and trends to improve your experience.
- Comply with legal obligations, including age verification and anti-money-laundering requirements.
- Detect and prevent fraud and abuse.
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating the platform (payment processors, hosting providers, analytics services).
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.
4. Cookies
We use the following types of cookies:
- Essential Cookies: Required for the platform to function correctly.
- Analytics Cookies: Help us understand how visitors interact with the site.
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent).
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our platform.
5. Data Retention
We retain your personal data for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymise it.
6. Security
We implement industry-standard security measures including SSL encryption, firewalls, and access controls to protect your data. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access the personal data we hold about you.
- Right to rectify inaccurate or incomplete data.
- Right to erasure ("right to be forgotten") in certain circumstances.
- Right to restrict or object to processing.
- Right to data portability.
- Right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at privacy@superonlinebingo.com.
8. Children's Privacy
Our services are intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we discover that a child has provided us with personal information, we will delete it immediately.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@superonlinebingo.com
- Address: SuperBingo Ltd, 123 Gaming Street, London, EC1A 1BB, United Kingdom